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    Client Relationship Manager - Brussels, België - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Brussels, België

    3 dagen geleden

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    Beschrijving

    Cognizant Technology Solutions is hiring a Client Partner Products & Resources in for Belgium and Luxembourg.
    Cognizant
    Cognizant is a Fortune 500 company; Cognizant is headquartered in the US with offices and delivery centers that span the globe. Born global, Cognizant Technology Solutions offers a unique learning and working environment. With exciting, game changing projects at global customers across industries, you will become part of the forefront of business transformation and technology. Be the driver of your own way forward, no matter your level. At Cognizant, you can be both an idea and action person.

    Cognizant in Belux
    Cognizant has a strong position in the Belux region servicing the top customer brands. We are also strongly positioned to increase our foot print, supported with string investments in the Digital and Consulting space. Our scale in the Belux, the depth of the relationships and the diversity of the services being provided creates a unique position to transform the businesses of our clients in the Digital era.

    Digital at scale and speed
    Our clients want to put digital to work to keep up with new pressures in their industry, or to leapfrog competition. But an organization of size and reach requires an intelligent, tactical approach that truly transforms the way business gets done across your hundreds of systems without disrupting business as usual for your millions of customers. Cognizant helps rethinking how companies create value everywhere in their business.

    Your challenge, your passion, your path

  • For leading our growth in the broader Industry sector ( Products & Resources, comprising of Manufacturing, Logistics, Energy , Utilities, Travel, Hospitality, Retail, Consumer Goods) we are recruiting a Client Partner to manage the customer relation, running engagements & sales. The Client Partner will be fully responsible for financials, relationship appreciation and transformation of the business towards Digital.
  • You will get an opportunity to build upon a very strong existing business and long-term relationship with the client, interact with senior IT and Business stakeholders of this client and jointly derive the business transformation plans to help us grow with the client.

    • Key Responsibilities of the role

  • Manage existing clients
  • Build and maintain strong relations within Business and IT executive stakeholders
  • Lead strategic meetings and represent Cognizant in steering/review meetings with the client
  • Provide and manage escalation management.
  • Set the strategic client relation and business direction for account managers/teams
  • Own the P&L and targets on key metrics (eg. customer satisfaction, team satisfaction etc.)

    • Build new business

  • Own the growth targets
  • Analyze the client's strategic agenda, identify opportunities and convert these into business.
  • Identify and position solutions/offerings
  • Drive the sales process
  • Collaborate with other service and Product and Resources industry groups within the organization
  • Collaborate with alliances/partners and create joint value propositions

    • Skills & qualifications of the candidate

  • The ideal candidate has an academic education, post-graduate degree, preferably an MBA
  • Extensive knowledge of IT / Digital technologies, domain specific knowledge of the industry and a strong network/contacts in the same sector
  • At least more than 20 years of working experience, of which at least 5 years of account management of large client businesses (€M50+) and client relationship experience at executive level
  • Has been exposed to global service delivery models and has the ability to work in multi-cultural teams
  • Excellent verbal and writing skills in English, knowledge of Dutch/French preferred
  • Ability to independently identify and manage a portfolio of strategic initiatives that help the client achieve their business goals
  • Ability to develop and maintain client relationships across various levels in the client organizations, especially at CxO level
  • Excellent consulting and presentation skills
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