User Experience Expert - Brussels, België - AlmavivA de Belgique
Beschrijving
EC is looking for a User Experience Expert to join its 'UX Office' Digital design agency.Responsibilities of the User Experience Expert
- Assistance with the implementation of the User Experience design into information system development projects.
- Elaboration of functional and nonfunctional requirements and business case analysis related to the area of expertise.
- Assistance with the conception, design and assessment (including audit reports) of Information Systems User Experience design.
- Usability and User Experience research and design for web and mobile.
- Client interaction
- Development of the UX Office itself.
tasks will be performed by external service provider:
- Facilitates participatory design, design sprints, conversational design.
- Prepares quantitative and qualitative research and analysis.
- Field studies.
- Usability studies.
- User requirements research.
- Task flows.
- Heuristic evaluations.
- Surveys.
- Synthesis of UX research, web analytics data, as well as surveys, legacy, and organizational goals.
- Presents reports.
- UX writing.
- Problem solving attitude.
- Datadriven decisionmaking.
- Service design.
- Coach, mentor, and transfer UX knowledge across the organisation.
- Communicate the organisation's strategic vision and goals from an enduser' point of view.
- Works closely with business and cross functional teams to reach desired organizational goals.
LEVEL OF EDUCATION
- IT or Business degree
KNOWLEDGE AND SKILLS
Following knowledge are required for the performance of the above listed tasks:
- Experience as a UX consultant, UX researcher, Digital communicator or equivalent.
- A portfolio that shows the ability to work across various industries.
- Knowledge of HTML/CSS.
- Experience with UI Design tools
- Sketch, Adobe Suite XD or equivalent.
- Knowledge of web technologies and standards (e.g., HTML, XML, CSS, SEO, web analytics).
- Knowledge of prototyping, wireframing, interaction flows, information architecture and user testing.
- Develop trusted relationships with business leaders across a company to help them integrate user experience capabilities as a strategic asset.
- Excellent communicator.
- Task oriented and result focused.
- Maintain high standards for quality of work.
- Ability to convince high level management, back up with arguments and confidence.
- Team worker and egofree attitude.
- Strong communication skills English: Understanding (C1), Speaking (C1), Writing (C1).
- Capability of integration in an international/multicultural environment, rapid selfstarting capability and experience in working in team.
- Ability to participate in multilingual meetings.
- Ability to work in multicultural environment, on multiple large projects.
- Excellent Team Player
- Ability to understand, speak and write English at level C
- Ability to understand, speak and write French at level B1 is an advantage
SPECIFIC EXPERTISE
Following specific expertise is mandatory for the performance of tasks:
- Experience in facilitating design sprints/ conversational design workshops.
- Previous experience in design thinking methods or/and systems' thinking
- Ability to synthesize UX research, web analytics data, as well as surveys, legacy and organizational goals.
- Ability to work closely with business and cross functional teams to reach desired organizational goals.
- Ability to coach and transfer UX knowledge across the organization.
- Knowledge of project management methodology
CERTIFICATIONS & STANDARDS
Following certificates & standards are required for the performance of tasks:
Mandatory certifications:
-
User centred design
:
-
Usability and accessibility standards.
Optional certifications:
- Participatory design (design sprints, visual conversation).
- Agile.
- Research techniques.
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