- Looking after our guests, including check-in and check-out
- Reviewing and processing bookings
- Invoicing, including managing payments, as well as cash transactions and cashing up
- Organizational and administrative tasks in both our front and back office (e.g. answering emails)
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative
- Be a team player and willing to provide assistance across departments – we achieve our results together
- English
- French and/or Dutch
- Any other EU language is a plus
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Front Office Agent - Brussels, België - Motel One
Beschrijving
Job DescriptionThe focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:
Whether you are a hotel professional or changing careers – you will fit in here Because personality and hosting skills are our priority. You will also:
Languages requirements: