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Virtual Support Associate for Technology - Turnhout, België - beBee Professionals
Beschrijving
L'entreprise beBee Professionals recherche un(e) Assistant(e) de Support Virtuel pour la Technologie pour son siège à Turnhout.Nous recherchons un(e) candidat(e) qui a une connaissance approfondie des technologies informatiques et des systèmes d'exploitation. Le candidat(e) doit être capable de résoudre les problèmes techniques et de fournir un soutien technique aux clients.
Les principales responsabilités comprennent:
- Fournir un soutien technique aux clients par téléphone, e-mail et chat en ligne
- Résoudre les problèmes techniques et fournir des solutions
- Assurer le suivi des demandes des clients
- Fournir des informations et des conseils aux clients
- Assurer le suivi des incidents et des problèmes
- Documenter les demandes et les résolutions
Les qualifications requises sont les suivantes:
- Diplôme en informatique ou expérience professionnelle équivalente
- Expérience pratique dans le soutien technique
- Connaissance approfondie des systèmes d'exploitation et des technologies informatiques
- Excellentes compétences en communication et en résolution de problèmes
- Capacité à travailler de manière autonome et à gérer plusieurs tâches à la fois
Si vous êtes intéressé(e) par ce poste, veuillez postuler sur beBee.