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    Operational Excellence - Brussels, België - Eurofins

    Eurofins
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    Job Description

    As Operational Excellence Programme Manager, you will be part of the Eurofins Permanent Improvement Programmes (PIP) team, which is responsible for implementing strategic projects to improve the performance of Eurofins laboratories and supporting operations across the network, while fostering collaboration and sharing knowledge and best practices.

    This role supports the development, refining and implementation of project management tools and methodologies, and helps to establish and coach local and international teams of project specialists.

    Projects include exposure to three main areas of Operational Excellence: Lean projects, industrial automation projects, and performance measurement / operational controlling projects. Additional potential areas are procurement (standardisation of consumables) and logistics.

    Strong project and change management skills and existing specialised knowledge in one of these areas is therefore required for driving a successful transformation programme in a decentralised organisation such as Eurofins.

    A key task within this role is the development of standardised tools that can be used by all Lean and Operational Excellence specialists across the global scope of Eurofins.

    You will report into a Permanent Improvement Programmes Manager who themselves reports to the Chief Operating Officer for Food and Environment Testing.

    Tasks include but are not limited to:

    • Further develop and teach the Eurofins Operational Excellence Toolkit.
      Further develop (and deliver classes about) the Lean training programme, which is a collection of methods, tools, excel models and best practices specifically adapted to the TIC (Testing, Inspection and Control) Industry. The aim is to increase productivity and quality, and reduce turn-around-time (Lead Time) and production costs.
      Excel models are an important part of the toolkit, therefore the ability to handle datasets is a must.

      Launch and run projects within the assigned operational excellence programmes.
      Structure, launch and ensure the successful implementation of the performance measurement (e.g. BU benchmarking), Industrial Automation, and Operational Improvement projects jointly with the Business Lines' Project Managers and/or technical experts.
      Your main goal is to grow local resources so that ultimately improvement projects can be run autonomously by local employees.
    • Programme management and reporting results to senior management.
      Oversee a portfolio of projects at regional and international level. This means that you must be comfortable with delivering and overseeing several workstreams in parallel, and that you can collect heterogeneous information and create progress reports.
      You will interact with senior management (Country Managers) to align the programmes with strategic objectives and organisational priorities.
    • Define and develop laboratory layouts and standard processes (blueprints).
      You will support the review of laboratory layout and ensure that best practices are implemented right from the beginning of the project. This involves both basic tools, such as sample flow definition, as well as more advanced tools, such as discrete time simulation.
    Qualifications
    • Personal skills:

    Strong change management skills required. Good interpersonal skills (team management, written and oral communication, presentation skills) are as important as functional skills, if not more, as the operational excellence programmes are all about changing the way people work. In the Eurofins culture of decentralised decision-making, change management skills are imperative.

    • Educational and professional background:

    We are looking for a candidate with a master's degree in engineering (management, industrial, chemical, commercial, or mechanical), science or economics.

    At least 3 years of experience in Operations Management, covering three important aspects:
    1) Extensively and comfortably using data to quickly diagnose the situation and prioritise the most impactful course of action;
    2) Experience in managing heterogeneous stakeholders to get the change done, especially when the operational activities are executed by others; and
    3) Ability to build analytical tools to either analyse high-volume operational data or track the progress of implementation and impact of dispersed Lean and Continuous Improvement initiatives.

    Formal certification (university courses in Lean / Operations Management, Black Belt certification, etc.) is not mandatory but strongly appreciated.

    The typical profile for this role has 3-6 years in one or a mix of relevant positions such as business consulting, operational business improvement, lean management, process engineering, operations management, business controlling, and similar.

    • Language skills and level expected:

    English is required.

    Any other language of a country where Eurofins has operating companies is a plus.

    • Technical knowledge (e.g. IT, etc.):

    Good knowledge of standard office applications, especially MS Word and MS Excel. VBA programming is an advantage. Some data manipulation experience (e.g. SQL, Power BI, etc.) is required.
    General knowledge of data systems, IT architecture and production control is helpful.

    The position calls for someone that is excited to travel mainly within Europe (weekday travel) depending on open projects. The role may occasionally include trips outside of your normal region. Travelling is estimated to be < 20% of the total working time.

    More information :

    The Permanent Improvement Programmes are led by a diverse and international team working closely with upper management. This is a great position to get your foot in the door of a dynamic company where entrepreneurship is valued and internal mobility is possible around the world.

    What we offer:

    • Involvement in strategic projects for Eurofins & exposure to Group leaders;
    • Integration in a fast-growing international company with a dynamic work environment and a good team spirit, where personal development and growth are encouraged;
    • Extensive on-the-job coaching & training with clear areas of responsibility;
    • An attractive salary package with extra-legal benefits.

    Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success. We encourage independent thinkers who challenge the status quo and don't simply accept the market's or the company's "usual way of doing things."

    Additional Information

    We support your development Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway Eurofins companies are committed to supporting your career development.

    We embrace diversity The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

    Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal

    Find out more in our career page:

    Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

    The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

    In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of more than 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

    In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.



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