Vacatures
>
Brussels

    Manager Branding and Guest Experience - Brussels, België - Radisson Hotel Group - Corporate Office

    Radisson Hotel Group - Corporate Office
    Radisson Hotel Group - Corporate Office Brussels, België

    4 dagen geleden

    Default job background
    Voltijd_job
    Beschrijving

    Mission:

    Brand Strategy and Guest Experience are at the centre of our global business. Our brands are a recognized and a global asset for our company and innovation is engrained in every brand and guest experience that we develop. In this role you are responsible for the global development of Radisson Hotel Group (corporate, employer brand and responsible business), Radisson Hotels, Radisson Meetings, Radisson Rewards, as well as the development of B2B / B2B brand value propositions and cross-brand programs in collaboration with the relevant stakeholders.

    1. Definition of existing umbrella brands, Radisson Hotel Group (RHG), Radisson Hotels, Radisson Meetings and Radisson Rewards: Leading the creation, development, evolution, and implementation of the brand strategies; providing consultation and education on those strategies and other branding topics.

    2. Lead brand stewardship initiatives, which include providing brand support and leading internal brand evangelism to ensure all activities are on-strategy from a brand perspective and are inspired by and supportive of our global brand and guest experience strategies for all RHG brands.

    3. Responsible for continuously challenging the status quo, having a 'Think Big' approach mindset. Researching, recommending, and driving future innovation to positively impact our Global Brand portfolio and consequently Customer Experience.

    As the Manager you must ensure that all initiatives and goals are aligned and support the broader 5-year plan.

    Roles/Responsibilities:

    1. Work with the Sr. Director to define and maintain the Radisson Hotel Group, Radisson Hotels, Radisson Meetings and Radisson Rewards brand story: brand essence, brand values and visual identity in all manifestations globally. Including consulting on websites, collateral, tradeshow materials, brand communications, sponsorships, and other key materials.

    2. Develop and follow up on any brand value propositions (B2B/B2C) to ensure they are relevant to the market and consumer needs.

    3. Develop and lead the creation of cross brand programs together with the Guest Experience team, procurement, and any other relevant stakeholder.

    4. Deliver brand immersion / trainings to both internal and external parties as needed.

    5. Initiate and lead pilots where required (new guest experiences, new products/services) ensuring to match consumer insights and market relevance working closely with cross-functional teams and hotels.

    6. Support supply chain brand related projects including branded OS&E development across, working closely with global brand team and sourcing department.

    7. Lead the analysis, reporting and recommendations of our consumers. Identify consumer insights, benchmark and market trends. Be the voice of the customer in the organization.

    8. This role functions as key brand liaison between Global and Area / Country teams and must connect, interact and collaborate with varying areas of the company on a global, theatre and country level: Quality, Marketing, PR and Communications, Operations, Commercial, Sourcing, Design and Technical Services, Development, etc

    Competencies & skills requirements:

    · Proven leadership skills, results oriented

    · Proven ability to manage and gain alignment across highly complex matrix organization

    · Excellent communication skills and stakeholder management

    · Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail

    · Process driven and analytical

    · Autonomy and High feeling of responsibility

    · Ability to adapt graciously to changing business conditions and priorities

    · Ability to travel, if required

    · Global experience, preferred

    Job requirements and qualifications:

    Minimum education: Bachelor's degree (MBA preferred)

    Minimum experience: 5 years or more of relevant experience in Branding & Guest experience on Corporate Level; experience in hospitality is preferred. Experience and solid understanding of Corporate branding and its interlinkages with other corporate initiatives is a plus

    Language skills: Must be fluent in English. Additional language(s) are a plus

    Required skills: Fluent in English
  • NH Hotel Group

    Guest Experience Expert

    5 dagen geleden

    NH Hotel Group Brussels, België

    Pour le **nhow Brussels**, nous recherchons un **Guest Experience Expert (Guest Relations Manager)** expérimenté, intelligent, ingénieux et innovant (et bien sûr incroyable) qui est prêt à jouer un rôle clé au sein d'une organisation dynamique et en pleine croissance. L'heureux é ...

  • Radisson Hotel Group - Corporate Office - Brand Experience & Quality

    Guest Experience

    1 week geleden

    Radisson Hotel Group - Corporate Office - Brand Experience & Quality Brussels, België

    Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee for the Brand & Guest Experience Corporate Department. · **DURATION**:6 months · **THE JOB**: · The Brand and Guest Experience Trainee supports all the team members from the Brands ...

  • Radisson Hotel Group - Corporate Office - Brand Experience & Quality

    Guest Experience, Brand Standards

    1 week geleden

    Radisson Hotel Group - Corporate Office - Brand Experience & Quality Brussels, België

    **DESCRIPTION** · Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee for the Global Guest Experience, Brand Standards & Quality Team. · **DURATION**:6 months · **THE JOB**: · The trainee supports the Brand standards, Brand quality ...

  • Radisson Hotel Group - Corporate Office - Brand Experience & Quality

    Brand & Guest Experience Trainee

    1 week geleden

    Radisson Hotel Group - Corporate Office - Brand Experience & Quality Brussels, België

    Brand & Guest Experience Trainee · DESCRIPTION · Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee for the Brand & Guest Experience Corporate Department. · **DURATION**:6 months. Starting July. · **LOCATION**:Brussels (on site) · ...

  • Radisson Hotel Group - Corporate Office - Brand Experience & Quality

    Brand & Guest Experience Trainee

    1 week geleden

    Radisson Hotel Group - Corporate Office - Brand Experience & Quality Brussels, België

    Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee for the Brand & Guest Experience Corporate Department. · **DURATION**:6 months, starting in August · **LOCATION**: Brussels - in office · **THE JOB**: · The Brand and Guest Experie ...

  • Radisson Hotel Group - Corporate Office - Brand Experience & Quality

    Brand&guest Experience Trainee

    2 dagen geleden

    Radisson Hotel Group - Corporate Office - Brand Experience & Quality Brussels, België

    **Radisson Hotel Group**, one of the most dynamic hotel companies in the world is looking for a trainee for the Brand & Guest Experience Corporate Department. · **DURATION**:6 months starting in JANUARY/FEBRUARY · **THE JOB**: · The Brand and Guest Experience Trainee supports all ...

  • Radisson Hotel Group - Corporate Office

    Guest experience

    4 dagen geleden

    Radisson Hotel Group - Corporate Office Brussels, België Voltijd

    · Radisson Hotel Group, · one of the most dynamic · hotel companies in the world is looking · for a trainee for the Brand & Guest Experience Corporate Department. · DURATION: 6 months · THE JOB: · The Brand and Guest Experience Trainee supports all the · team members from the Br ...

  • Radisson Hotel Group - Corporate Office

    Manager Branding and Guest Experience

    1 week geleden

    Radisson Hotel Group - Corporate Office Brussels, België

    Mission: · Brand Strategy and Guest Experience are at the centre of our global business. Our brands are a recognized and a global asset for our company and innovation is engrained in every brand and guest experience that we develop. In this role you are responsible for the global ...

  • Radisson Hotel Group - Corporate Office

    Manager Branding and Guest Experience

    4 dagen geleden

    Radisson Hotel Group - Corporate Office Brussels, België Voltijd

    Mission: · Brand Strategy and Guest Experience are at the centre of our · global business. Our brands are a recognized and a global asset for our company · and innovation is engrained in every brand and guest experience that we develop. · In this role you are responsible for the ...

  • Radisson Hotel Group - Corporate Office

    Brand & Guest Experience Trainee

    4 dagen geleden

    Radisson Hotel Group - Corporate Office Brussels, België Voltijd

    · Radisson Hotel Group, · one of the most dynamic · hotel companies in the world is looking · for a trainee for the Brand & Guest Experience Corporate Department. · DURATION: 6 months, starting in August · LOCATION: Brussels - in office · THE JOB: · The Brand and Guest Experienc ...

  • McDonald's

    Hostess - Guest Experience Leader (Burcht) -

    4 dagen geleden

    McDonald's Zwijndrecht, België

    Organisatie · Werkt operationeel in de zaal en hangt hiërarchisch af van de Assistant Restaurant Manager en de zaakvoerder · Doel · Service naar de klanten toe · Onthalen en bedienen van de klanten, bestellingen opnemen. · Opruimen van de zaal en in orde houden van de toiletten. ...

  • AMERIKAANSE AMBASSADE

    Public Engagement Assistant

    2 dagen geleden

    AMERIKAANSE AMBASSADE Brussels, België

    Functieomschrijving · The U.S. Embassy in Brussels is looking for a temporary Public Engagement Assistant for the Public Affairs at the U.S. Mission to the European Union. · Incumbent manages invitations and guest lists for events and updating contact information in contact manag ...

  • Little Guest

    Marketing & Communication Intern

    1 week geleden

    Little Guest Brussels, België

    **Marketing & Communication Intern** · - Little Guest est la recherche d'un.e stagiaire Marketing & Communication afin d'être un réel support à sa Chief Marketing Officer et l'équipe Marketing au quotidien._ · - Vous participerez au développement de la notoriété et à la construct ...

  • Little Guest

    Billing & Order Officer

    1 week geleden

    Little Guest Brussels, België

    **Description du poste** · En tant que Billing & Order Officer, vous contribuez directement à notre fabuleuse croissance. Au sein du département Finance, vous avez la responsabilité d'une mission directement liée à la réussite de Little Guest, start-up en pleine expansion. · Vous ...

  • Trixxo

    Assistent Manager

    5 dagen geleden

    Trixxo Elsene, België

    **Functieomschrijving**: · Voor onze klant Bavet zijn wij op zoek naar een **assistent-manager (m/v/x)** voor de nieuwe vestiging in Brussel. · - Samen met de restaurantmanager ben je het gezicht van het restaurant. Jij bent een echte ambassadeur van het concept van onze klant. J ...

  • SOFITEL

    Guest Relation and Duty Manager

    8 uur geleden

    SOFITEL Brussels, België

    de l'entreprise · Situé au cœur du quartier européen, le Sofitel Brussels Europe est un hôtel élégant doté d'une situation idéale sur la Place Jourdan, l'une des dernières places typiques de la ville. Proche du célèbre Parc du Cinquantenaire et des musées, il est le point de dépa ...

  • Sofitel Brussels Europe

    Guest Relation and Duty Manager

    1 week geleden

    Sofitel Brussels Europe Brussels, België

    de l'entreprise · Situé au cœur du quartier européen, le Sofitel Brussels Europe est un hôtel élégant doté d'une situation idéale sur la Place Jourdan, l'une des dernières places typiques de la ville. Proche du célèbre Parc du Cinquantenaire et des musées, il est le point de dépa ...

  • Royal Warwick SA

    Réceptionniste

    1 week geleden

    Royal Warwick SA Brussels, België

    TACHES PRINCIPALES: · - Accueil des clients: informations internes nécessaires, administration relative au check-in (fiche de police, garantie, courrier nécessaire), remet les clés au client, offre de l'aide avec les bagages, opérations de change avec les devises étrangères · - G ...

  • ROYAL WARWICK

    Réceptionniste (H/F)/x

    1 week geleden

    ROYAL WARWICK Brussels, België

    **Description de l'entreprise · **Un hôtel de luxe dans le cœur de Bruxelles, le Warwick Brussels compte 267 chambres & Suites derrière sa façade de briques rouges, typique de l'environnement dans lequel il existe : le cœur de Bruxelles. La Grand Place toute proche offre un cadre ...

  • Cardo Brussels Hotel

    Front Office Agent

    1 week geleden

    Cardo Brussels Hotel Brussels, België

    Uitgebreid zoeken · Trefwoord · titel · omschrijving · profiel cultuur · salaris · korte omschrijving · referentienummer · Departement · - General management · Operationeel/F&B management · Finance · Reservations & Revenue · Front Office · Sales & Marketing · Keuken · Zaal · Huma ...