- Provide specialist support contributing to the technical support of Client's ServiceNow platform, especially on DM, CSM, GRC and CIM. The duties include :
- Manage and administer ServiceNow modules (DM, CSM, GRC, CIM) in line with SSBA guidance and in coordination with other Service Lines;
- Develop scripts and solutions to support the operation and maintenance of ServiceNow modules (DM, CSM, GRC, CIM);
- Apply techniques and methods for troubleshooting issues on ServiceNow platform;
- Develop and provide guidance for the creation and management of ServiceNow reports;
- Act as third line support on ServiceNow and collaborate with other lines of support;
- Support the implementation of additional ServiceNow modules;
- Contractor should possess Software Engineering Skills: Systems Development –Programming/Software development:
- Extensive ServiceNow platform (DM, CSM, GRC and CIM) knowledge;
- Extensive experience developing solutions using JavaScript and ServiceNow REST API's;
- Experience with ServiceNow Strategic Portfolio Management;
- Experience with ServiceNow's MID Server, Flow Designer and App Engine Studio;
- Experience with Oracle Linux;
- Experience with MySQL;
- Standard Automatic Data Processing Knowledge Word Processing:
- Excellent English communication skills
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ServiceNow Expert and CRM Support - Braine-l'Alleud, België - Uni Systems
Beschrijving
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a ServiceNow Expert and CRM Support to join our UniQue team.
What will you be doing in this role?
Requirements
What will you be bringing to the team?
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.
