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Arlon

    client representative fund administration - Provincie Luxemburg, België - BlackRidge Group

    BlackRidge Group
    BlackRidge Group Provincie Luxemburg, België

    1 week geleden

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    Beschrijving
    CLIENT REPRESENTATIVE FUND ADMINISTRATION The incumbent is responsible as direct and main contact for the timely and accurate delivery of Client support for all fund administration requests and project execution. Responsibilities:
    • Main contact for fee related requests of clients representative FA for onshore and offshore funds in Luxembourg.
    • Ensure a high quality of service delivery by monitoring via the Fee Management Application
    • Monitoring Fee setup in Fund accounting system vs Fee Management Application
    • Responsible for the oversight review on FA Malaysia on the invoice payment process.
    • Direct and main contact for fund administration fee requests of dedicated clients
    • Ensure the accuracy, timeliness and completeness of all fund administration related Client requests.
    • Accountable for ongoing satisfaction of clients by ensuring deliverables meet client needs and expectations.
    • Support the establishment of an environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Client deliverables.
    • Ensure that all Client information are documented and archived and updated on a regular basis (prospectus, fee agreements...)
    • Continuously identify opportunities to enhance our service and value proposition for our clients.
    • Stay current with external environment that governs and influences the business.
    • Support to Purple layer as per SLA
    • Audit Coordination for FA related topics
    Experience:
    • Post secondary education with an accounting/finance or business concentration or equivalent experience.
    • 06-10 years financial services industry experience in an operations environment.
    • Interpersonal and networking skills with a proven track record of dealing with clients, management, colleagues and staff.
    • Good communication, presentation and negotiation skills.
    • Good innovation and change management orientation.
    • Good business acumen and profit orientation.
    • Risk management and mitigation focus.
    • Proven organizational and time management skills
    • Track record of developing and implementing innovation and change.
    • Language: fluent in English & French. German or Italian is an advantage.
    Skills:
    • Business Acumen
    • Customer Focus
    • Innovation
    • Driving for Results
    • Leadership
    • Continuous Improvement
    • Time management
    • Decisive Judgment
    • Autonomous
    • Problem solving
    If you are interested, please contact us at by phone at .
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