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    Insurance Claim Operator - Brussels, België - Page Personnel

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    Beschrijving

    Als Insurance Claim Operator beschik je over de volgende verantwoordelijkheden:

    • Je zult schadeaangiftes analyseren en behandelen samen met je collega's (gemiddeld 15 aangiftes per dag).
    • Je bent verantwoordelijk voor elk dossier van begin tot eind en zorgt voor de nodige wijzigingen/aanpassingen in elke zaak.
    • Als ervaren Claims Handler bepaal je de aansprakelijkheid en draag je de zaak over aan de verantwoordelijke verzekeraar.
    • Je controleert of elke administratieve stap nauwkeurig is genomen.
    • Je coördineert verschillende telefoongesprekken en e-mailcontacten met je klant en houdt hen op de hoogte van elke stap.
    • Je hebt nauw contact met interne en externe experts, makelaars, verzekeraars, wagenparkbeheerders en andere leveranciers.

    Je beschikt over het volgende profiel als Insurance Claim Operator:

    • Je hebt een bachelordiploma in Verzekeringen, Financiën, Rechten of een gerelateerd vakgebied.
    • Je hebt minimaal 2 jaar professionele ervaring in dezelfde functie bij een leasebedrijf, verzekeraar of makelaar, zowel in B2C als B2B.
    • Je spreekt vloeiend Frans en/of Nederlands en hebt goede vaardigheden in het Engels.
    • Je analytische vaardigheden en logisch redeneren zijn jouw belangrijkste troeven.
    • Als zelfstandige werker kun je gemakkelijk omgaan met strikte deadlines en prioriteiten stellen.

    Als Customer Care Advisor kan je het volgende verwachten:

    • Investering in jouw professionele ontwikkeling met uitgebreide trainingen en talentontwikkelingsplannen.
    • Aantrekkelijke beloning en voordelen.
    • Waardering voor frisse ideeën, innovatie en feedback, met ruimte voor groei.
    • Ondersteuning van een gezonde werk/privé-balans met flexibele werktijden en de mogelijkheid tot thuiswerken meerdere dagen per week.

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