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    Sales Support DACH market - Machelen, België - Page Personnel

    Page Personnel
    Page Personnel Machelen, België

    4 dagen geleden

    Page Personnel background
    Beschrijving

    Responsibilities:

    • Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
    • Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
    • Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
    • Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
    • Manage office supplies inventory, ensuring adequate stock levels and organization.
    • Participate in shaping and executing office policies and procedures.

    Qualifications:

    • Previous experience in customer support, office management, or a related field is required.
    • Exceptional communication and interpersonal skills are essential.
    • Strong problem-solving abilities and a customer-centric approach.
    • Proficiency in office software such as Microsoft Office Suite and CRM systems.
    • Ability to prioritise tasks and manage time effectively in a dynamic environment.
    • You take initiative and can work independently.



    Language Skills:

    • Fluency in English and German is required.
    • Knowledge of French and/or Dutch is advantageous.
    • Gross salary based on experience & skills
    • Holiday pay (typically equivalent to one month's salary)
    • Annual bonus (commonly based on company performance and individual performance)
    • Meal vouchers or meal allowance
    • Transportation allowance or reimbursement for commuting expenses
    • Pension contribution or pension plan
    • Health insurance coverage
    • Additional benefits such as mobile phone, laptop, or other perks
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