Order Processing: customer orders, check product availability, scheduling delivery, and entering order details into the system.
Customer Communication: main contact for customer inquiries regarding orders, deliveries, invoices, and payments.
Interdepartmental Collaboration: Working with other teams to ensure seamless order-to-cash processes.
Invoicing and Payment Management: Preparing and sending invoices, monitoring payments, and following up on overdue accounts.
Process Improvement: Contributing to efforts to enhance efficiency and customer satisfaction through process enhancements.- Excellent communication skills
- Customer orientation
- Analytical thinking
- Organizational skills
- Team player
- Accuracy and attention to detail
- Problem-solving skills
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Customer Service OTC - Brussels, België - Page Personnel
Beschrijving
We are seeking a Customer Service OTC with previous experience in a customer service or administrative support role. Fluent in English with a solid understanding of Dutch and French. Proficiency in additional languages is a plus.
Key qualifications include:
Our international client, active in the thriving medical sector, offers a comprehensive salary package based on proven experience, along with flexible working hours and environment (including work-from-home options). If you lack experience, they provide growth opportunities that math with your profile. The company values fair compensation for the right effort and abilities.